Terms & Disclaimer
Understanding the scope of our service and the safety protocols we follow is essential for a seamless experience.
Scope of Service
We provide expert analysis of electrical issues based on the information you provide. Our guidance is intended to help you understand the problem before hiring a professional electrician.
Disclaimer
WireWise is not a licensed electrician. We do not provide on-site electrical work or physical repairs. Our services are strictly advisory and educational in nature.
Limitation of Liability
We are not liable for any direct, indirect, or consequential damages arising from your use of our platform or the advice provided by our experts.
Privacy Policy
Your data is handled with the utmost care. We collect information to provide our service and ensure your safety. Please review our full Privacy Policy for details.
Privacy Policy
At WireWise, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our platform.
Data Collection
Media Uploads
We collect information you provide directly to us, including your name, email address, and the details of your electrical issue. This information is essential for us to provide professional guidance and to communicate with you regarding your service.
When you upload photos or videos of your electrical issue, we store these media files securely in our encrypted cloud infrastructure. These visual records are used exclusively to assist our expert consultants in diagnosing your specific problem.
Security
Legal Compliance
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our infrastructure is designed with high-end SaaS security protocols to ensure your information remains confidential and safe.
By using WireWise, you agree to the collection and use of information in accordance with this policy. We may update this policy from time to time to reflect changes in our business or legal requirements. We encourage you to review this policy periodically.